TO ORDER SERVICE: Service may be ordered through internet or by telephone.  Internet orders are faster.  For details .

INTERACTIVE HELP: This website contains an interactive help section that may provide solutions to your problem.  This tool is for information purposes only, and should it help locate a problem where repairs are required these repairs must be made by authorized licensed persons only.

BEFORE YOU SHIP:  Order service by clicking the photo of your transponder on the HOME PAGE.  The process is fast and easy and will allow you to print up required forms.  Please sign and date the SERVICE REQUEST form, as it is part of our incoming inspection process.

OUR SYSTEM: We have brought together several elements to create an efficient (low cost high quality) system.  Our workload and paperwork is reduced.  For details.

REPAIR FLAT RATE: Repair labor is either $99, $199 or $259 depending on whether the unit requires a simple alignment or a complex repair.  A complex repair is defined as a job requiring troubleshooting and parts replacement in addition to standard alignment and tuning. This includes most but not all parts.  See PARTS POLICY below.

PARTS POLICY: Parts costing less than $25 (total) are on us. All transponders contain at least 5 parts that exceed the $25 limit.  Should your unit require an expensive part you will be contacted immediately with your options.
Click here for details

UNREPAIRABLE ITEMS: Our flat fees applies to repairable transponders only.  Repairable is defined as units that have recently failed while in service and have not been subjected to abuse, impact, fire, neglect, extensive wear, corrosion or water damage.  Serial number/data plate must be intact.

An unrepairable item may or will be returned to you with an invoice for $75, the evaluation fee.  You may elect to leave the unit with us, and the fee will be waived.  Unrepairable core value is at least $35.  Repairable core value is at least $75. Core values often based on the condition of the face plate.

We would rather repair your unit.  This is our policy and our business.

SHIPPING: Return shipping (and handling) is also flat rated.  Add $25 S/H for each shipment (not each item).  You can pack as many transponders as you wish into one box and be charged only one $25 S/H fee, as long as they are returned to the same address.

TURN AROUND: Same day service is possible but not guaranteed. Check the top right banner of this page to view SERVICE STATUS (Green, Yellow or Red).

DELAYS:  We stock thousands of the most common repair parts.  In the rare event your unit requires a special order part you will be notified of the delay.

When you order service please make sure to click the FINISHED button.  This will import your details into our system.

PAYMENT OPTIONS:  You may pre-pay ($99 + $25 S/H = $124) is best case scenario for alignment and/or 24 month recert with your check in the box when you send your transponder.  If additional work is required we'll call you.

You may also ship us the unit and pay us after you are satisfied with our service.  We ask only that you do not exceed 30 days.

30 DAY OPEN INVOICE:  No credit check or references required.  You may try your repaired transponder before payment, but please do not exceed 30 days.  You are also protected by our repair warranty.  Prompt payment is appreciated.

  Click here to view your current FAA registration.

PRIORITY SERVICE. Not available in respect to all our customers. Bench time for your unit is automatically scheduled "first come first served" when you order service through this site.

WARRANTY: One year warranty on the exact circuit or component we repaired.  30 days unconditional (even if a completely new problem occurs).  90 days on used sales units.  Major parts (costing above $25) are not included however they may be covered by the original supplier.  There will be a $25 S/H charge plus parts (if any) on all warranty repairs.